Picasso Dental Clinic (Hanoi Old Quarter flagship)

According to our open methodology, this clinic scored 78.9/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #12 of 27 ranked clinics · Last checked: 26 August 2026

78.9/100

Positions by Rating Profile

  • Overall Transparency & Trust#1278.9/100
  • Best for Expats#1178.8/100
  • Best for Dental Implants#1278.3/100
  • Best for Emergency Dental Care#483.2/100
  • Best Price Transparency#1768.3/100
  • Best English-speaking Clinics#880.7/100
  • Best for Families / Children#782.4/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

See all clinics offering sleep dentistry →

Summary

Flagship of the Picasso Dental group (formerly Serenity International Dental Clinic, rebranded 2023) in Ba Dinh near the Old Quarter, established 2013. English website with country-specific pages for international patients, published price guides, WhatsApp contact, CBCT imaging, and a full range of services including implants, Invisalign, surgery and emergency care.

Strengths

  • Information Transparency: 20 of 20 points.
  • Medical Infrastructure: 15 of 15 points.
  • Communication & Service: 8.5 of 10 points.
  • No red flags identified in public sources.

Weaknesses

No category fell below the weakness threshold (50% of verifiable points).

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

20 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed [s1] 3/3
✓ Dentist specializations listed [s1] 2/2
✓ Real clinic photos [s1] 2/2
✓ Service list published [s1] 3/3
✓ Clear contact details [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] 2/2

Price Transparency

7 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓ Prices or price ranges published [s1] 3/3
? Cleaning price listed 0/2
? Filling price listed 0/2
✓ Crown price listed [s1] 2/2
✓ Implant price listed [s1] 2/2
? Consultation price listed 0/2
? X-ray / imaging price listed 0/2

Reputation & Reviews

14 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] 5/6
◐ Google review volume [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] 2.5/3
✓ Review recency [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] 3/3
✓ Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (375 published in total), most recently on 2026-07-27. One reply reads: "Dominic, thank you for taking the time to write this out in such detail, it genuinely helps other international patients who are weighing up their...". [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] [gm-replies] 2/2
? No recurring complaints 0/2
? No suspicious review patterns 0/2
✓ Active Facebook presence [s1] 1/1
? TripAdvisor presence 0/0.5
✓ Other review platforms [s1] 0.5/0.5

Medical Infrastructure

15 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray [s1] 2/2
✓ CBCT (3D imaging) [s1] 2/2
✓ Implantology [s1] 2/2
✓ Orthodontics [s1] 2/2
✓ Oral surgery [s1] 2/2
✓ Pediatric dentistry [s1] 1.5/1.5
✓ Emergency care [s1] 1.5/1.5
✓ Works with international patients [s1] 2/2

Communication & Service

8.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available [s1] 2/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible [s1] 1.5/1.5
✓ Clear service explanations [s1] 1/1
✓ Convenient opening hours [s1] 1.5/1.5

AI & Search Visibility

6.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Vietnam", "English speaking dentist Vietnam", "dental implants Vietnam", "emergency dentist Vietnam", "Vietnam dental clinic for expats".

✓ Mentioned for: best dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2] 1/1
✓ Mentioned for: English speaking dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3] 1/1
✓ Mentioned for: dental implants Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4] 1/1
✓ Mentioned for: emergency dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5] 1/1
✓ Mentioned for: Vietnam dental clinic for expats [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6] 1/1
? Structured data on website 0/1.5
? Google indexing quality 0/2
✓ Dedicated service pages [s1] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Dr. Emily Nguyen [s1]Foundernot verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Price Transparency: Cleaning price listed
  • Price Transparency: Filling price listed
  • Price Transparency: Consultation price listed
  • Price Transparency: X-ray / imaging price listed
  • Reputation & Reviews: No recurring complaints
  • Reputation & Reviews: No suspicious review patterns
  • Reputation & Reviews: TripAdvisor presence
  • Communication & Service: Response speed
  • AI & Search Visibility: Structured data on website
  • AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://picassodental.vn/hanoi/
Phone+84 559 909 971
WhatsApp+84 559 909 971
Facebookhttps://www.facebook.com/picassodental.vn/
Address16 Pho Chau Long, Truc Bach, Ba Dinh, Hanoi 100000, Vietnam

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://picassodental.vn/hanoi/name, address, phone/WhatsApp, services, CBCT, published prices, English site, expat focus, founder2026-07-14
s2https://serenitydentalclinic.com/locations/hanoi/flagship location, founding date, rebrand from Serenity2026-07-14
picasso-dental-clinic-hanoi-old-quarter-flagship-sedationhttps://picassodental.vn/wisdom-tooth-extraction/IV sedation w/ anaesthesiologists 'available at our hospital-partner branches' (Vinmec Da Nang, Link General Da Lat)2026-08-25
picasso-dental-clinic-hanoi-old-quarter-flagship-sedation-2https://picassodental.vn/contact/Lists Hanoi Old Quarter as 'FLAGSHIP' branch, distinct from the two 'HOSPITAL BRANCH' locations2026-08-25
picasso-dental-clinic-hanoi-old-quarter-flagship-refreshhttps://www.google.com/maps/place/Picasso+Dental+Clinic+Hanoi+(Old+…Picasso Dental Clinic Hanoi (Old Quarter Branch) Google rating 4.7 (369 reviews) as of 2026-08-262026-08-26
gm-replieshttps://www.google.com/maps?cid=16390350039654670877&hl=enReviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-07-272026-09-11
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2search:best dentist HanoiAI/search visibility scout 2026-08-26: appears in Bing local pack as 'Picasso Dental Clinic Hanoi (Old Quarter Branch)'2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3search:english speaking dentist HanoiAI/search visibility scout 2026-08-26: appears in Bing local pack + organic (picassodental.vn)2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4search:dental implants HanoiAI/search visibility scout 2026-08-26: appears in Bing local pack2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5search:emergency dentist HanoiAI/search visibility scout 2026-08-26: appears in Bing local pack + tooth911.com organic result2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6search:dentist for expats HanoiAI/search visibility scout 2026-08-26: appears in Bing local pack ('Dentist expats' block)2026-08-26

Change History

DateChange
2026-09-24Aligned with the clinic's entry on hanoidentalrating.com: recorded Clinic responds to reviews (yes), Mentioned for: best dentist Vietnam (yes), Mentioned for: English speaking dentist Vietnam (yes), Mentioned for: dental implants Vietnam (yes), Mentioned for: emergency dentist Vietnam (yes), Mentioned for: Vietnam dental clinic for expats (yes) from sources read on 2026-08-26, 2026-09-11.
2026-08-26Re-verification 2026-08-26: confirmed website, address and phone unchanged; captured Google rating 4.7 (369 reviews, first time recorded).
2026-08-25Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Local anaesthetic at this flagship branch; group's IV sedation w/ anaesthesiologist is documented only at the Da Nang Vinmec/Da Lat hospital branches.

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

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