Nha Khoa Nụ Cười Việt (Nu Cuoi Viet Dental)
According to our open methodology, this clinic scored 85.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 27 ranked clinics · Last checked: 24 September 2026
85.6/100
Positions by Rating Profile
- Overall Transparency & Trust#885.6/100
- Best for Expats#782.3/100
- Best for Dental Implants#885.8/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1185/100
- Best English-speaking Clinics#781.2/100
- Best for Families / Children#682.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Implant page mentions only local anaesthetic ('thuốc tê'), no general anaesthesia/deep sedation. [nu-cuoi-viet-dental-hue-sedation]
Summary
Nụ Cười Việt is a multi-branch cosmetic dental system in Hue with two centers in the city (117 Nguyễn Huệ and 111A Mai Thúc Loan) and a third in Hương Thủy, operating for over 15 years. The Vietnamese-language website names nine team members and lists services from crowns, veneers and Invisalign to implants, whitening and periodontal care. An English-language medical tourism directory describes the clinic as serving international patients with Vietnamese- and English-speaking doctors and support for German and French.
Marketing patient counts conflict widely across sources: the medicaltourismco.com listing claims 1,000,000+ patients treated while dentacity.com reports about 140,000 customers - neither figure is verifiable. Contact data also differs: the official site gives hotline 0899 196 854 and [email protected], while dentacity lists 0935 200 500 and [email protected]; the official site was used. Branch phones: 0234 2228 841 (Center 1), 0234 3599 166 (Center 2), 088 688 1215 (Center 3). The price page publishes price tables only as image files, so individual amounts could not be machine-verified; dentacity independently lists implants at 17-20 million VND. The homepage links to Straumann/Medentika implant-system pages. A second Facebook page (hethongnhakhoanucuoiviet) also exists. Google Maps rating was not accessible.
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 13 of 15 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- AI & Search Visibility: 10 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 9 team members named on the official site, incl. BS. Vương Thị Tố Nhi and BS. Trần Văn Phi (center heads), BS. Nguyễn Khoa Phú (chief of operations), BS. Nguyễn Hữu Minh (CEO) [s1] | 3/3 |
| ✓ | Dentist specializations listed dentists labelled as odonto-stomatology (RHM) specialists; one radiological imaging specialist; one master's-degree dentist [s1] | 2/2 |
| ✓ | Real clinic photos Genuine premises photos on the clinic's Google listing: treatment room in use and branded reception desk [nu-cuoi-viet-dental-hue-deepen-7] | 2/2 |
| ✓ | Service list published porcelain crowns, veneers, Invisalign, braces, implants, whitening, extractions, gummy-smile treatment, periodontics, fillings, endodontics [s1] | 3/3 |
| ✓ | Clear contact details hotline, three branch phones and email on the official site; third-party listings show partly different phone/email [s1] [s3] | 2/2 |
| ✗ | English website version site is Vietnamese-only; the only /en/ link found on the homepage points to an external Straumann page [s1] | 0/2 |
| ✓ | Address and map published three branch street addresses published; map embed not directly verified [s1] [s7] | 2/2 |
Price Transparency
13 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published price page exists but tables are published as images (crowns/veneers, orthodontics, implants, whitening); amounts not machine-readable [s2] | 3/3 |
| ✓ | Cleaning price listed Scaling and polishing priced on the clinic's price page [nu-cuoi-viet-dental-hue-deepen-8] | 2/2 |
| ✓ | Filling price listed Composite filling priced on the clinic's price page and dedicated filling service page [nu-cuoi-viet-dental-hue-deepen-9] | 2/2 |
| ✓ | Crown price listed dedicated crown/veneer price table published as an image; amounts not extracted [s2] | 2/2 |
| ✓ | Implant price listed implant price table published as an image; dentacity independently lists 17,000,000-20,000,000 VND per implant [s2] [s6] | 2/2 |
| ✓ | Consultation price listed Free examination offered on the clinic's service pages [nu-cuoi-viet-dental-hue-deepen-4] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-24 [nu-cuoi-viet-dental-hue-deepen-10] | 5/6 |
| ◐ | Google review volume as of 2026-09-24 [nu-cuoi-viet-dental-hue-deepen-11] | 2.5/3 |
| ✓ | Review recency [nu-cuoi-viet-dental-hue-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to multiple critical reviews [nu-cuoi-viet-dental-hue-deepen] | 2/2 |
| ✗ | No recurring complaints Corrected: two independent 1-star reviews describe rude/dismissive staff attitude toward customers [nu-cuoi-viet-dental-hue-deepen-12] | 0/2 |
| ✓ | No suspicious review patterns Even histogram share, spread review dates, mix of long-history and new accounts, negative reviews visible and answered [nu-cuoi-viet-dental-hue-deepen-13] | 2/2 |
| ✓ | Active Facebook presence The clinic's contact page links its Facebook pages and its group page, which has about 34,800 followers and posts daily. [nu-cuoi-viet-dental-hue-i9] [nu-cuoi-viet-dental-hue-i9-2] [s3] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms listed with patient review quotes on medicaltourismco.com; directory listings on dentacity.com, foody.vn, nhakhoa.com [s5] [s6] | 0.5/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-ray equipment documented on the clinic's service pages [nu-cuoi-viet-dental-hue-deepen-6] | 2/2 |
| ✓ | CBCT (3D imaging) 3D cone-beam CT documented on the clinic's service pages [nu-cuoi-viet-dental-hue-deepen-6] [nu-cuoi-viet-dental-hue-sedation] | 2/2 |
| ✓ | Implantology implants listed among core services with a published price table; homepage links Straumann/Medentika implant systems [s1] [s2] | 2/2 |
| ✓ | Orthodontics traditional braces and Invisalign aligners listed [s1] | 2/2 |
| ✓ | Oral surgery tooth extraction listed among services; wider oral surgery not documented [s1] | 2/2 |
| ✓ | Pediatric dentistry Baby-tooth treatments are priced and a dental care package for children under 11 is offered [s2] [nu-cuoi-viet-dental-hue-deepen-5] | 1.5/1.5 |
| ✗ | Emergency care Full service list read; no emergency/same-day category [nu-cuoi-viet-dental-hue-deepen-3] | 0/1.5 |
| ✓ | Works with international patients medical tourism listing: Vietnamese- and English-speaking doctors, support for German and French, international patient reviews [s5] | 2/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page lists Zalo and Messenger only [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken per medicaltourismco.com listing: lead doctors and support staff speak Vietnamese and English; not confirmed by the clinic's own (Vietnamese-only) site [s5] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment request form with a free-text field [nu-cuoi-viet-dental-hue-deepen-14] | 1.5/1.5 |
| ✓ | Clear service explanations Dedicated service pages explain what each procedure is and its steps, not just a name [nu-cuoi-viet-dental-hue-deepen-15] | 1/1 |
| ✓ | Convenient opening hours 07:30-19:30 seven days a week, published on the official site [s1] [s6] | 1.5/1.5 |
AI & Search Visibility
10 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Vietnam", "English speaking dentist Vietnam", "dental implants Vietnam", "emergency dentist Vietnam", "Vietnam dental clinic for expats".
| ✓ | Mentioned for: best dentist Vietnam surfaces in top answers for 'best dentist Hue' via the medicaltourismco.com listing [s8] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Vietnam the only Hue clinic surfacing for 'English speaking dentist Hue' [s8] | 1/1 |
| ✓ | Mentioned for: dental implants Vietnam [s8] | 1/1 |
| ✓ | Mentioned for: emergency dentist Vietnam surfaces among recommended Hue clinics in emergency-dentist answers; no emergency service is actually documented by the clinic [s8] | 1/1 |
| ✓ | Mentioned for: Vietnam dental clinic for expats [s8] | 1/1 |
| ✓ | Structured data on website schema.org markup detected on homepage (1 match) [s1] | 1.5/1.5 |
| ✓ | Google indexing quality own pages (homepage, price page, contact page) rank for the clinic name and related Hue dental queries [s8] [s9] | 2/2 |
| ✓ | Dedicated service pages Each core service has its own content page, not one generic list [nu-cuoi-viet-dental-hue-deepen-2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| BS. Vương Thị Tố Nhi [s1] | Odonto-stomatology (RHM), center head | not verified |
| BS. Trần Văn Phi [s1] | Odonto-stomatology (RHM), center head | not verified |
| BS. Nguyễn Khoa Phú [s1] | Odonto-stomatology (RHM), chief of operations | not verified |
| BS. Nguyễn Hữu Minh [s1] | Radiological imaging (CEO) | not verified |
| BS. Phan Văn Tuyền [s1] | Odonto-stomatology (RHM) | not verified |
| BS. Trần Duy Phương [s1] | Odonto-stomatology (RHM) | not verified |
| BS. Lê Nguyên Giáp [s1] | Odonto-stomatology (RHM) | not verified |
| BS. Nguyễn Thị Hải Triều [s1] | Odonto-stomatology (RHM) | not verified |
| ThS. Phan Thị Minh Hiếu [s1] | Odonto-stomatology (RHM), master's degree | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: TripAdvisor presence
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://nhakhoanucuoiviet.vn/ |
|---|---|
| Phone | +84 899 196 854 |
| https://www.facebook.com/nucuoiviethue | |
| Address | 117 Nguyễn Huệ, Hue City (Center 1); 111A Mai Thúc Loan, Hue City (Center 2); 1215 Nguyễn Tất Thành, Hương Thủy (Center 3), Thừa Thiên Huế |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://nhakhoanucuoiviet.vn/ | official homepage: 3 branches, hotline and branch phones, email, hours 07:30-19:30 daily, service list, 9 named team members with RHM specializations, Vietnamese-only site, Straumann/Medentika link; schema.org markup checked (1 match) | 2026-08-18 |
| s2 | https://nhakhoanucuoiviet.vn/bang-gia | Price page read on 2026-09-24: the 'Điều trị răng' table lists "Trám răng sữa 200.000/răng", "Điều trị tủy răng sữa 500.000/răng" and sealants for baby teeth 500.000/2 hàm; cleaning 150.000/2 hàm and composite fillings 300.000-500.000/xoang in the same tables | 2026-09-24 |
| s3 | https://nhakhoanucuoiviet.vn/lien-he | Contact page messenger icons: Zalo (zalo.me/nucuoiviet) and Messenger (m.me/hethongnhakhoanucuoiviet); no WhatsApp or LINE link | 2026-09-24 |
| s4 | https://hues.vn/dia-diem/nha-khoa-nu-cuoi-viet-111a-mai-thuc-loan/ | independent local listing for the 111A Mai Thúc Loan branch: address, phone 0899 196 854, services, European-standard equipment and sterilization claims, 20% promotion | 2026-08-18 |
| s5 | https://www.medicaltourismco.com/top-dentists-and-dental-clinics-in… | English-language listing: 117 Nguyễn Huệ address, 15+ years operating, Vietnamese/English-speaking doctors with German and French support, in-house lab, ADA-standard sterilization claim, patient review quotes, 1,000,000+ patients marketing claim | 2026-08-18 |
| s6 | https://dentacity.com/clinic/mientrung/hue/nu-cuoi-viet-hue-1.html | independent directory: address 117 Nguyễn Huệ (Phú Hội ward), hours 7:30-19:30 daily, implant prices 17-20M VND, ~140,000 customers claim, differing phone (0935 200 500) and email (info@) | 2026-08-18 |
| s7 | https://mytour.vn/en/blog/bai-viet/top-10-most-reliable-dental-clin… | directory cross-check: three branch addresses, phones, website, hours 07:30-19:30 | 2026-08-18 |
| s8 | search:best dentist Hue / English speaking dentist Hue / dental implants Hue / emergency dentist Hue / Hue dental clinic for expats | AI/search visibility checks 2026-08-18: Nụ Cười Việt surfaces in top answers for all five queries, via the medicaltourismco.com listing | 2026-08-18 |
| s9 | search:Nụ Cười Việt Huế review khiếu nại complaint | reputation check: no complaint pattern surfaced; founded around 2007 per review articles; Facebook system page found; no Google rating accessible | 2026-08-18 |
| nu-cuoi-viet-dental-hue-sedation | https://nhakhoanucuoiviet.vn/dich-vu/trong-rang-implant | Implant service page read on 2026-09-24: "Bước 2: Chụp CT ConeBeam, lập phác đồ cấy ghép" (step 2: cone-beam CT scan and implant plan) | 2026-09-24 |
| nu-cuoi-viet-dental-hue-refresh | https://www.google.com/maps/place/Nha+Khoa+N%E1%BB%A5+C%C6%B0%E1%BB… | Nha Khoa Nu Cuoi Viet 1 Google rating 4.6 (248 reviews) as of 2026-08-26 | 2026-08-26 |
| nu-cuoi-viet-dental-hue-deepen | https://www.google.com/maps?cid=3096906379921111832&hl=en | Owner reply to a 1-star review (Vân Cẩm, 2024-04-16): "Dạ trân trọng cám ơn bạn vì đã đánh giá! ... BQL sẽ nghiêm túc kiểm tra quy trình..." dated 2024-05-13; further replies dated 2022-12-14, 2023-05-31, 2024-04-10 | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-2 | https://nhakhoanucuoiviet.vn/dich-vu/tram-rang | Sitemap and menu list separate pages per service (crown, veneer, Invisalign, braces, implants, whitening, extraction, gummy smile, periodontics, filling, root canal), each with its own explanatory text | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-3 | https://nhakhoanucuoiviet.vn/dich-vu | Same service list read for pediatric check: no emergency or same-day appointment item | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-4 | https://nhakhoanucuoiviet.vn/dich-vu/dieu-tri-tuy | Root-canal service page read on 2026-09-24: "Liên hệ ngay với Nụ Cười Việt để được tư vấn và đặt lịch hẹn thăm khám miễn phí" (advice and a free examination appointment); the crown service page carries the same offer | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-5 | https://nhakhoanucuoiviet.vn/goi-san-pham/nu-cuoi-tuong-lai | Package page read on 2026-09-24: "Gói chăm sóc răng miệng toàn diện cho trẻ dưới 11 tuổi" (comprehensive oral-care package for children under 11), including baby-tooth extraction | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-6 | https://nhakhoanucuoiviet.vn/dich-vu/nho-rang | Extraction service page read on 2026-09-24: the clinic's equipment for the procedure includes "Máy CT Cone Beam 3D, máy chụp phim X-quang kỹ thuật số" (3D cone-beam CT and digital X-ray machines) | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-7 | https://www.google.com/maps?cid=3096906379921111832&hl=en | Google listing photo strip: treatment room with patient in chair and staff, and reception desk with 'Nu Cuoi Viet' signage, uploaded by reviewers 2024-2025 | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-8 | https://nhakhoanucuoiviet.vn/bang-gia | Price image 'Nha chu': "Cạo vôi răng và đánh bóng — 150.000/2 hàm" | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-9 | https://nhakhoanucuoiviet.vn/dich-vu/tram-rang | Price image 'Dieu tri rang': "Tram rang tham my bang Composite (tuy xoang) — 300.000 - 500.000/xoang" | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-10 | https://www.google.com/maps?cid=3096906379921111832&hl=en | Google listing 2026-09-24: 4.6 from 253 reviews; histogram 5★ 225 / 4★ 3 / 3★ 5 / 2★ 4 / 1★ 16; newest review 2026-09-08 | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-11 | https://www.google.com/maps?cid=3096906379921111832&hl=en | Google listing 2026-09-24: 253 reviews total | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-12 | https://www.google.com/maps?cid=3096906379921111832&hl=en | Vân Cẩm (2024-04-16): "...còn thái độ khi bạn mình trao đổi về giá"; Hưng Lê Quốc (2023-05-30): "Nhân viên tư vấn hời hợt qua loa, chảnh choẹ, khó chịu với khách hàng" | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-13 | https://www.google.com/maps?cid=3096906379921111832&hl=en | Histogram 5★ 225/253 (88.9%, not 100%); dated reviews span 2022-2026 with no date spike; reviewer histories range from 1 to 94 reviews including Local Guides | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-14 | https://nhakhoanucuoiviet.vn/dich-vu/tram-rang | "Đặt lịch hẹn" form: branch selector, name, phone, date and a message field, submitted online | 2026-09-24 |
| nu-cuoi-viet-dental-hue-deepen-15 | https://nhakhoanucuoiviet.vn/dich-vu/tram-rang | Filling page has sections "Trám răng là gì?", indications, types, and a 4-step procedure description | 2026-09-24 |
| nu-cuoi-viet-dental-hue-i9 | https://nhakhoanucuoiviet.vn/lien-he | The clinic's contact page, read 2026-10-01: links to its Facebook pages facebook.com/nucuoiviethue and facebook.com/nucuoivietmientrung, and a Messenger link to the group page hethongnhakhoanucuoiviet | 2026-10-01 |
| nu-cuoi-viet-dental-hue-i9-2 | https://www.facebook.com/hethongnhakhoanucuoiviet/ | Facebook page "Hệ thống Nha Khoa Nụ Cười Việt" (Nụ Cười Việt dental group), Hue, category Cosmetic Dentist, read 2026-10-01: 34,849 followers; posting daily, newest post dated 2026-09-30 | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (price page and its category tables, service pages, care packages, equipment and contact pages) and its Google listing (newest, lowest-rated and most relevant reviews, plus the photo strip). Recorded: cleaning and filling prices published; a free examination offered on the service pages; baby-tooth treatments priced and a care package for children under 11; digital X-ray and 3D cone-beam CT documented; genuine premises photos on the Google listing; owner replies to reviews, including critical ones; an online appointment form; dedicated, well-explained service pages; no emergency service; contact via Zalo/Messenger but not WhatsApp/LINE. Corrected: two independent reviews describe the same complaint about staff attitude, so recurring complaints are now recorded; the review histogram and dates show no manipulation pattern. Still unverified: TripAdvisor presence and a standalone X-ray price (imaging is free only within the clinic's care packages). |
| 2026-08-26 | License verification 2026-08-26: no reachable Thừa Thiên Huế facility/dentist register exists (national system geo-blocked, no provincial portal mapped). The one open mapped registry (Sở Y tế TP.HCM) returned no genuine match for the clinic name (6 hits, all different HCMC branches) or any of its 9 named doctors -> all left null, not verified-false. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website, Center 1 address and hotline unchanged; captured Google rating 4.6 (248 reviews, first time recorded) for the 117 Nguyen Hue location. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Implant page mentions only local anaesthetic ('thuốc tê'), no general anaesthesia/deep sedation. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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